Lubbock, TX — #1501


 1008 Texas Ave
 Lubbock, TX 79401
 Get Directions

 806-762-0231

  Store Manager: Tony Lee

 

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed


Travel nurse. My alternator died. Great customer service Tony! And management Steven. Got me up and running the same day I was able to make my scheduled shift on time. Best service ever! ❤️
Lusila R.
Lusila R.
07:44 23 Feb 24
Good people, great service. I highly recommend them.
Robert W.
Robert W.
19:43 03 Nov 23
There a great place
Lanae D.
Lanae D.
19:26 17 Oct 23
I've been going to McWhorter's for over 15 years. I keep coming back because they treat me with respect, always are upfront and transparent and do a fantastic job. Grateful for the staff and all they do to make the experience of car repairs or tire purchases as great as possible. Truly unparalleled service.
Lauren H.
Lauren H.
01:54 22 Jun 23
Would 100% recommend this place! My son and I were stuck on the side of the road with a blown trailer tire. We called a few places and they wouldn’t help. As soon as I called McWhorter they were more than happy to help and so friendly! We were 4 hours from home and with me being a woman with her young son was very scared to be stuck at night on the side of the road. The guys that came to save us were so nice and made us feel safe!! This is one of the times I wish I could give more than 5 stars!!! Thank you thank you thank you!!!!
Jade W.
Jade W.
22:04 02 Jun 23
Awesome Service! Knowledgeable and kind!They go the extra mile and take time with their customers; answering any questions and making sure everything is done right. I'll be using them from now on. Service done right!
Lana T.
Lana T.
21:38 29 May 23
Been coming here for 20+ years. They always do what I need for my vehicle affordably and honestly.
Sarah H.
Sarah H.
19:20 09 May 23
Great customer service
Shannon cash J.
Shannon cash J.
13:17 28 Mar 23
Checked all my fluids & tires getting ready for winter. NO CHARGE! Thank you, McWhorter's !Back again in Feb 2023 for oil change & inspection. Great job, Fast, comfortable waiting area. Thanx, McWhorter's!
Dallas M.
Dallas M.
20:51 18 Feb 23
great job.
ash F.
ash F.
17:07 23 Dec 22
Tom's the man. Quick efficient service, fair pricing, personable people, and a comfortable lobby. Will be back.
RIley L.
RIley L.
19:25 15 Jun 22
These guys are top notch service men
Troy H.
Troy H.
13:33 10 Jun 22
Fantastic 5 star service! Friendly, courteous, professional. Had a tire issue while traveling…called ahead from an hour away since there were absolutely no tire places between me and Lubbock. They didn’t have the size I needed, but immediately located a couple choices for me, offering to obtain it so I could drop by to get it changed. Even though they seemed busy w people’s vehicles, they had the new tire when I finally got there and were obliged to change it out immediately since it wasn’t on my vehicle, and because they had a decent sized parking lot I was able to take my spare off and put the new one on and get back on the road, all within 30 minutes of my arrival! Thank you guys!
Myname D.
Myname D.
01:50 27 May 22
Fine car repair
Walter H.
Walter H.
22:35 21 May 22
This place is the best!! Better than the big tire shops cause they take care of their customers especially college students who parents are five hours away! They took excellent care of my son and told us what really needed to be done after we got horrible horrible horrible service at discount. They are super nice and from now on we are only going here for anything. Thank y’all!!!
Erica C.
Erica C.
16:32 15 Apr 22
Been going here for years. Always great service and better employees. Tom is absolutely the best.
cathye D.
cathye D.
17:00 15 Mar 22
Very friendly as always and understanding and very helpful....thank you guy's and madam 🤜🏾💜🤛🏽
AJ M
AJ M
01:14 08 Mar 22
Concidering i work there
Rodney T.
Rodney T.
14:32 11 Jan 22
Excellent customer service! Staff took care of my tire needs in a timely fashion and got me back on the road. Will definitely be going back for any future tire needs or service.
Matt R.
Matt R.
20:06 28 Oct 21
Excellent service. Took a set of wheels and tires over to them after another shop in town failed to balance them properly. McWhorter not only fixed the issue, the brought me out in the shop to show and explain what had gone wrong. They're honest and have good prices. I'll be a life-long customer.
Luke Stone (.
Luke Stone (.
18:27 04 Oct 21
I dont reccomend the mechanic shop
Linda J.
Linda J.
03:28 16 Aug 21
Great customer service, reasonable prices and very clean!
Beverly E.
Beverly E.
15:48 06 Aug 21
Very helpful kind staff
Lacey C.
Lacey C.
01:40 06 Jun 21
I work for Hertz , I drop off vechiles. They are the best in Lubbock for your tires and more.
Pastor Mark B.
Pastor Mark B.
00:02 03 Feb 21
Great Service
Mike S
Mike S
23:33 14 Jan 21
Wonderful business. They are honest and friendly. We do All our tire n alignment thru them. They stand behind what they do.
connie V.
connie V.
18:14 08 Jan 21
The people are very professional and nice.
Brian M.
Brian M.
22:43 23 Nov 20
Took a truck here to get aligned and a few days later took a car to get aligned. I felt they knew what was going on with both vehicles and explained to me what I needed to know!
Traci R.
Traci R.
17:04 26 Oct 20
Good services 😃
Stephan Pyles (.
Stephan Pyles (.
22:06 30 Aug 20
Good hometown mechanic shop
Nathan M.
Nathan M.
18:53 14 Aug 20
They are amazing thanks
Bruce “Sam W.
Bruce “Sam W.
23:04 03 Jul 20
Nice and friendly staff
Abdul A.
Abdul A.
22:46 15 Mar 20
Very professional so far so good I'll know if their work is good tomorrow.Well tomorrow has come and gone. Job well done and in a timely manner if there are any other problems I will surely give them my business again without a second thought🤗
Rena L.
Rena L.
02:16 03 Mar 20
Thank you so much. Lisa from Midland
Lisa R.
Lisa R.
23:02 26 Dec 19
these people are so nice. There was so much wrong with my car and then did it all the same day and gave me such a fair price. Also they noticed that my friends back tire was low when she dropped me off and offered to air it up for her while we were waiting. Would highly recommend.
Daniela M.
Daniela M.
22:41 20 Sep 19
Outstanding customer service
Richard C.
Richard C.
17:42 08 Aug 19
Took my ex boss lady to get her car inspected,they were backed up a bit. Got out of there in under an hour! Great people great service,give them a try might surprise you.
O. Z.
O. Z.
19:11 22 Jul 19
The man that helped was so nice and very helpful. I believe his name was Robert.
Mercedes B.
Mercedes B.
20:13 19 Jul 19
Great place, friendly people. Repeat customer and will continue to be.
Tonya H.
Tonya H.
18:01 02 Jul 19
Good service and reliable techs
Todd R.
Todd R.
20:42 22 Jun 19
Great service every time I am in there. Plan to purchase 4 tires there within the week! Great people, service and price.
Shawn B.
Shawn B.
18:05 01 Apr 19
Honesty and integrity!! Those are the words that come to mind when dealing with McWhorter Tire & Auto. My Tech student's vehicle needed work done and McWhorter's was recommended to us. I knew what needed to be done to the vehicle since we had it diagnosed when she was home, but time didn’t allow us to get it done over Christmas break. I called and spoke with Mike, and just talking with him on the phone, he immediately made me feel like I’d chosen the right place. He was beyond nice, very informative and helpful! When my daughter dropped off her truck, they were able to quickly give her a ride back to campus. The estimate was in line with what our usual mechanic back at home would have charged for the job and the final bill was just as expected. Before doing the work, Mike even called to ask some additional questions regarding the “symptoms” just to be sure the job really needed to be done. He commented that they just didn’t want to charge us to do a job that may not be necessary–which really impressed me. When the truck was ready, my daughter was going to have a friend drop her off. When that friend’s class ran late and my daughter had errands that HAD to be taken care of, we once again called Mike and, thankfully, he was able to send someone to her dorm to pick her up and take her back to the shop. This is customer service at it’s finest and that is something that you just don’t always find anymore. I can’t say enough nice things about our experience with McWhorter Tire & Auto Downtown; if we ever need work done on any vehicle while in Lubbock, McWhorter’s will be doing that work. I wish I could give them 10 stars, they deserve every one of them! Thank you so very much!!!
Sharon M.
Sharon M.
23:11 28 Feb 19
Good place to bring your vehicle to be worked on
Alton B.
Alton B.
10:30 03 Feb 19
Best place to get tires in Lubbock! They guarantee their tires and if u have a flat somewhere else they can come take care if your tire! Great folks and have been around so long they have a great reputation!!!
Michelle M.
Michelle M.
02:18 21 Jan 19
Good tires
Boi V.
Boi V.
22:30 14 Jan 19
I have been doing business with McWhorters downtown as long as I can remember. I've worked across the street from them for the last 29 years and they are always so helpful. Last week, I had a flat and didn't know it; since they had repaired this tire, I called them on a Monday morning because we couldn't get one of the lug nuts off ourselves. They didn't question that it was this exact tire, when looking my car up in their system, however it was, it just wasn't noted since my tire was in the trunk when I took it to them the previous time for a repair. Needless to say, Randy was so pleasant on the phone, had a guy come out to my house within 30 minutes of my call. The gentleman not only took off my tire finally, but took it to have it repaired and returned to put it back on my car, all at no cost. Then I went into the store the next day and they had a new lug nut waiting for me, even before I asked since the one stuck on there was damaged. Heck, they even offered me a free burrito that they had for the employees. Great bunch of guys there and I appreciate them so much.Diana Gurule-CopadoLubbock, TX
Diana G.
Diana G.
18:09 27 Dec 18
Excellent service! Mr. Mike, Randy and the rest the employees took great care of me and my car. I'm a new customer, and will be a customer for a long time. I enjoy driving my car...again. :)
Godiva
Godiva
21:04 01 Dec 18
I just have to give a huge "Thank You" for this business. My 91 year old dad set out the other day to go play bridge. When he went out to get in his car, he noticed his tire was flat. He called McWhorters to come fix it for him. He thought his day was ruined. However, he got a ride to his bridge game and left his garage door open for the technicians. They came to his retirement apartment complex and fixed his flat. When he got back to his apartment, he went to check on his car. The tire was fixed and everything met his specifications. He became a bit frustrated because he couldn't find a bill. He called them back and asked for a bill so he could pay them for their service and he was told the service was complementary. He was so thankful and his family is grateful. Thanks McWhorters. You have my business from now on.
Melissa K.
Melissa K.
03:02 25 Oct 18
They treat you like family. And Tom always looks out for us. They do great work and always best prices.
Cathye D.
Cathye D.
23:52 22 Oct 18
Awsome. I've used Mcwhorters for years. They do what's best for you, not what's best for them. Multiple times they could have upcharged, but then explained why they didn't need too. I've used them with multiple cars and multiple times . They will not disappoint.
Chris R.
Chris R.
02:10 16 Oct 18
Their service is very reasonable and everyone is very freindly
Carlos M.
Carlos M.
16:49 04 Oct 18
Very customer service friendly.
Teresa M.
Teresa M.
23:30 31 Aug 18
The employees were awesome
annette G.
annette G.
18:30 09 Aug 18
Very professional and knowledgeable, customer service is A+.
Bryan L.
Bryan L.
02:53 31 Jul 18
The staff is great, service is awesome.
ibonline
ibonline
06:10 29 Jul 18
Great staff. Lots of room yo sit and wait. Good restaurants around and shopping while you wait.
Joe D P.
Joe D P.
19:10 22 Jul 18
I have done business with McWhorter's for YEARS! I have nothing but good things to say about them. They stand behind their work, they are honest, they will quote prices BEFORE doing the work, they complete service in a timely and reasonable time frame, and they will recommend services with a true opinion of how necessary the repair is at the time. Recently I referred them for my sister because she had been duped by another company and was leery of returning there to be price gauged. The service was completed by McWhorther's in a timely manner and the cost was VERY reasonable. I've gone to them for years and have no plans on changing at this time.
Paula B.
Paula B.
15:30 20 Jul 18
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